SMM Expert - Conditions and Terms

SMM TERMS AND CONDITIONS RELATING TO SOCIAL MEDIA MARKETING ACTIVITY

TERMS OF USE

ARTICLE 1: Presentation of the site.

ARTICLE 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the https://smmexpert.net site are informed identity of the various stakeholders in the context of its implementation and monitoring:

Owner: SmmExpert.FR is owned and managed by the company: LYKOS AGENCY LTD Company number 13808657

LYKOS AGENCY LTD – Registered office: 71-75 Shelton Street Covent Garden London WC2H 9JQ UNITED KINGDOM

Publication manager: A publication manager is a natural person. – support@smmexpert.net

Contact the webmaster: SmmExpert – support@smmexpert.net

Host: The Site is hosted by FastComet Inc. 350 Townsend St., Suite 300 - #846 San Francisco, CA 94107.

This entire site is subject to the laws of the U.A.E. international organizations on copyright and intellectual property. All reproduction rights are reserved, including for iconographic and photographic documents.

ARTICLE 2: General conditions of use of the site and the services offered.

The use of the site and the services offered by SmmExpert implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, users of the SmmExpert site are therefore invited to consult them on a regular basis.

This site is normally accessible to users at any time. An interruption due to technical maintenance may however be decided by SmmExpert, who will then endeavor to communicate to users before the dates and times of the intervention.

The SmmExpert site is updated regularly by The publication manager is a natural person or a legal person. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user who is invited to refer to them as often as possible in order to become familiar with them.

ARTICLE 3: Password.

The Customer is solely responsible for the use of his password and undertakes to keep it secret and not to disclose it. We are not responsible for password loss or hacking.

ARTICLE 4: Modification of services.

It is recalled that SmmExpert may terminate or modify the characteristics of its Services at any time, without notice.

ARTICLE 5: Modification of the contract.

SmmExpert reserves the right to modify these conditions. The modifications are presented on the SmmExpert Site and it is then up to the Customer to read them, which he expressly accepts.

ARTICLE 6: Description of the services provided.

The purpose of the SmmExpert site is to provide information on all of the company's activities.

SmmExpert strives to provide information on the https://smmexpert.net site that is as accurate as possible. However, it cannot be held responsible for omissions, inaccuracies, and deficiencies in the update, whether by itself or by the third-party partners who provide it with this information.

All the information indicated on the site https://smmexpert.net is given as an indication and is likely to evolve. Furthermore, the information on the site https://smmexpert.net is not exhaustive. They are given subject to modifications having been made since they were put online.

ARTICLE 7: Contractual limitations on technical data.

The site uses JavaScript technology.

The website cannot be held responsible for material damage related to the use of the site. In addition, the user of the site agrees to access the site using recent equipment, not containing viruses, and with an updated latest-generation browser.

ARTICLE 8: Intellectual property and counterfeits.

SmmExpert is the owner of the intellectual property rights or holds the rights of use on all the elements accessible on the site, in particular the texts, images, graphics, logo, icons, sounds, and software.

Any reproduction, representation, modification, publication, or adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written authorization of SmmExpert.

Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of ARTICLEs L.335-2 and following the Intellectual Property Code.

ARTICLE 9: Limitation of liability.

SmmExpert cannot be held liable for direct or indirect damage caused to the user's equipment, when accessing the https://smmexpert.net site, and resulting either from the use of equipment that does not meet not to the specifications indicated in point 4, either the appearance of a bug or an incompatibility.

SmmExpert cannot also be held liable for consequential damages (such as loss of market or loss of opportunity) resulting from the use of the site https://smmexpert.net.

Interactive spaces (the possibility to ask questions in the contact space) are available to users. SmmExpert reserves the right to delete, without prior notice, any content posted in this space that would violate the legislation applicable to the UAE, in particular the provisions relating to data protection. Where appropriate, SmmExpert also reserves the right to challenge the user's civil and/or criminal liability, particularly in the event of a racist, abusive, defamatory, or pornographic message, regardless of the medium used (text, photography…).

ARTICLE 10: Privacy Policy (GDPR) & Management of personal data.

Personal data is protected in particular by Law No. 78-87 of January 6, 1978, Law No. 2004-801 of August 6, 2004, ARTICLE L. 226-13 of the Penal Code, and the European Directive of October 24, 1995. When using the https://smmexpert.net site, the following may be collected: the URL of the links through which the user accessed the https://smmexpert.net site, the provider of access, and the Internet Protocol (IP) address of the user. In any case, SmmExpert only collects personal information relating to the user for the need of certain services offered by the site https://smmexpert.net. The user provides this information with full knowledge of the facts, in particular when he enters it himself. It is then specified to the user of the site https://smmexpert.net the obligation or not to provide this information. In accordance with the provisions of ARTICLEs 38 and following law 78-17 of January 6, 1978, relating to data processing, files, and freedoms, all users have a right to access, rectify, and oppose. to the personal data concerning him, by making his written and signed request, accompanied by a copy of the identity document with the signature of the holder of the document, specifying the address to which the answer must be sent.

No personal information of the user of the site https://smmexpert.net is published without the knowledge of the user, exchanged, transferred, assigned, or sold on any medium whatsoever to third parties. Only the assumption of redemption of SmmExpert and its rights would allow the transmission of said information to the prospective purchaser who would in turn be bound by the same obligation to store and modify data with respect to the user of the https site. ://smmexpert.net.

The site is declared to the CNIL under the number 2023406 because it collects information and personal data from customers.

The databases are protected by the provisions of the law of 1 July 1998 transposing directive 96/9 of 11 March 1996 relating to the legal protection of databases.

We collect the following information:

Surname, First name, Postal address, Postal code, E-mail address, Telephone number.

The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as indicated in the following section, cookies and/or log files to gather information about you.

Your personal information is collected through a form, namely:

Website registration form

Order form

We use the information thus collected for the following purposes:

Order Tracking

Information / Promotional offers

Contact

Website management (presentation, organization)

Your information is also collected through the interactivity that may be established between you and our website, as follows:

Website management (presentation, organization). We use the information thus collected for the following purposes:

Comments, Information or promotional offers, Communication of personal data to third parties, and Communication to the authorities on the basis of legal obligations. On the basis of legal obligations, your personal data may be disclosed pursuant to a law, a regulation, or pursuant to a decision of a competent regulatory or judicial authority. In general, we undertake to comply with all legal rules that could prevent, limit, or regulate the dissemination of information or data and in particular to comply with Law No. 78-17 of January 6, 1978, relating to the computing, files, and freedoms.

Communication to third parties for commercial solicitation for equivalent products and services. If you have made a purchase on our Site, we may, with our business partners and on an occasional basis, keep you informed of our new products, news, and special offers, by email, by post, and by telephone regarding products or services. similar to the products or services that were the subject of your order.

Virality of the conditions for the reuse of personal data.Commitment to the virality of the conditions. In the event of communication of your personal data to a third party, the latter is required to apply confidentiality conditions identical to those of the Site.

Prior information for the communication of personal data to third parties in the event of merger/absorption. Prior information and possibility of opt-out before and after the merger/acquisition. In the event that we take part in a merger, acquisition, or any other form of asset transfer, we undertake to guarantee the confidentiality of your personal data and to inform you before these are transferred. or subject to new privacy rules.

Purpose of the reuse of the personal data collected. Carry out operations relating to customer management concerning

the contracts; the orders; the deliveries; the bills; accounting and in particular the management of customer accounts a loyalty program within one or more legal entities;

monitoring the customer relationship such as carrying out satisfaction surveys, managing complaints and after-sales service selecting customers to carry out studies, surveys, and product tests (unless the consent of the persons concerned is obtained under the conditions provided for in ARTICLE 6, these operations must not lead to the establishment of profiles likely to reveal sensitive data – racial or ethnic origins, philosophical, political, trade union, religious opinions, sexual life or the health of individuals)

Data aggregation

Aggregation with non-personal data

We may publish, disclose and use aggregate information (information relating to all of our Users or to specific groups or categories of Users that we combine in such a way that an individual User can no longer be identified or mentioned) and non-personal information for industry and market analysis, demographic profiling, promotional and advertising purposes, and other business purposes.

Aggregation with personal data available on the User's social accounts. If you connect your account to an account of another service in order to make cross-mailings, said service may communicate to us your profile information, connection information, as well as any other information which you have authorized the disclosure of. We may aggregate information about all of our other Users, groups, accounts, and personal data available about the User.

Collection of identity data

Free Consultation

Consulting the Site does not require registration or prior identification. It can be done without you communicating personal data concerning you (surname, first name, address, etc.). We do not register any personal data for the simple consultation of the Site.

Collection of identification data

Use of user ID only for access to services

We use your electronic identifiers only for and during the execution of the contract.

Collecting terminal data

Collection of profiling data and technical data for the purpose of providing the service. Some of the technical data of your device is collected automatically by the Site. This information includes your IP address, Internet service provider, hardware configuration, software configuration, browser type and language, etc. The collection of this data is necessary for the provision of services.

Collection of technical data for advertising, commercial and statistical purposes

Collection of identity data

Free Consultation

Collection of identification data

Use of user ID only for access to services

We use your electronic identifiers only for and during the execution of the contract.

Collecting terminal data

Collection of profiling data and technical data for the purpose of providing the service. Some of the technical data of your device is collected

automatically by the Site. This information includes your IP address, Internet service provider, hardware configuration, software configuration, browser type and language, etc. The collection of this data is necessary for the provision of services.

Collection of technical data for advertising, commercial and statistical purposes

The technical data of your device is automatically collected and recorded by the Site, for advertising, commercial and statistical purposes. This information helps us personalize and continually improve your experience on our Site. We do not collect or store any personal data (surname, first name, address, etc.) that may be attached to technical data. The data collected may be resold to third parties.

Cookies

Cookie retention period

In accordance with the recommendations of the CNIL, the maximum retention period for cookies is a maximum of 13 months after their first deposit in the User's terminal, as is the duration of the validity of the User's consent to the use of these cookies. The lifetime of cookies is not extended with each visit. The User's consent must therefore be renewed at the end of this period.

Collection of technical data for advertising, commercial and statistical purposes

Cookies

Cookie retention period

Purpose cookies. Cookies can be used for statistical purposes, in particular, to optimize the services provided to the User, from the processing of information concerning the frequency of access, the personalization of the pages, as well as the operations, carried out and the information consulted.

You are informed that the Publisher may place cookies on your device. The cookie records information relating to navigation on the service (the pages you have consulted, the date and time of the consultation, etc.) that we can read during your subsequent visits. Right of the User to refuse cookies, deactivation resulting in degraded operation of the service. You acknowledge having been informed that the Publisher may use cookies, and authorize it to do so. If you do not want cookies to be used on your device, most browsers allow you to disable cookies through the settings options. However, you are informed that some services may no longer function properly. Possible association of cookies with personal data to allow the operation of the service

The Publisher may collect browsing information through the use of cookies.

Retention of technical data

Shelf life of technical data

Technical data is kept for the time strictly necessary to achieve the purposes referred to above.

Period of retention of personal data and anonymization

Retention of data for the duration of the contractual relationship

In accordance with ARTICLE 6-5° of law n°78-17 of January 6, 1978, relating to data processing, files, and freedoms, the personal data subject to processing are not kept beyond the time necessary for the performance of the obligations defined at the conclusion of the contract or the predefined duration of the contractual relationship.

Retention of anonymized data beyond the contractual relationship / after deletion of the account. We keep personal data for the time strictly necessary to achieve the purposes described in these T&Cs. Beyond this period, they will be anonymized and kept for exclusively statistical purposes and will not give rise to any exploitation of any kind whatsoever.

Deletion of data after deletion of the account. Means of purging data are put in place in order to provide for their effective deletion as soon as the retention or archiving period necessary for the fulfillment of the determined or imposed purposes has been reached. In accordance with the law n ° 78-17 of January 6, 1978, relating to data processing, files, and freedoms, you also have a right of deletion of your data which you can exercise at any time by contacting the 'Editor.

Deletion of data after 3 years of inactivity. For security reasons, if you have not authenticated yourself on the Site for a period of three years, you will receive an e-mail inviting you to connect as soon as possible, otherwise, your data will be deleted from our databases. data.

Account deletion. Account deletion on request. The User has the possibility to delete his Account at any time, by simple request to the Publisher OR by the Account deletion menu present in the Account parameters if necessary.

Deletion of the account in case of violation of the TOS. In the event of a violation of one or more provisions of the T&Cs or of any other document incorporated herein by reference, the Publisher reserves the right to terminate or restrict without any prior warning and at its sole discretion, your use and access services, your account and all Sites. Indications in the event of a security breach detected by the Publisher. Information of the User in the event of a security breach. We undertake to implement all appropriate technical and organizational measures in order to guarantee a level of security adapted to the risks of accidental, unauthorized, or illegal access, disclosure, alteration, loss, or destruction of personal data about you.

In the event that we become aware of illegal access to your personal data stored on our servers or those of our service providers, or of unauthorized access resulting in the realization of the risks identified above, we undertake to:

Notify you of the incident as soon as possible;

Examine the causes of the incident and inform you thereof;

Take the necessary measures within reason to reduce the negative effects and damage that may result from said incident. Limitation of Liability. Under no circumstances can the commitments defined in the point above relating to notification in the event of a security breach be assimilated to any acknowledgment of fault or liability for the occurrence of the incident in question. Transfer of personal data abroad. No transfer outside the European Union.

The Publisher undertakes not to transfer the personal data of its Users outside the European Union. Modification of the T&Cs and the privacy policy

In the event of modification of these T&Cs, a commitment not to lower the level of confidentiality substantially without the prior information of the persons concerned. We undertake to inform you in the event of a substantial modification of these T&Cs, and not to lower the level of confidentiality of your data substantially without informing you and obtaining your consent.

Applicable law and terms of appeal. Arbitration Clause. You expressly agree that any dispute that may arise as a result of these T&Cs, in particular its interpretation or execution, will be subject to an arbitration procedure subject to the rules of the arbitration platform chosen by mutual agreement, to which you adhere without reservation. Data Portability. Data Portability. The Publisher undertakes to offer you the possibility of having all the data concerning you returned to you on simple request. The User is thus guaranteed better control of his data and retains the possibility of reusing it. This data should be provided in an open and easily reusable format.

10.1 Right of withdrawal and opposition, and access

We are committed to offering you the right to oppose and withdraw your personal information.

The right of opposition is understood as being the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during the collection.

The right of withdrawal is understood as being the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

We are committed to recognizing a right of access and rectification to the persons concerned wishing to consult, modify, or even delete the information concerning them.

To be able to exercise these rights, by contacting us on:

Email: support@smmexpert.net

ARTICLE 11: Hypertext links and cookies.

The https://smmexpert.net site contains a number of hypertext links to other sites, set up with the authorization of SmmExpert. However, SmmExpert does not have the possibility of verifying the content of the sites thus visited and therefore assumes no responsibility for this fact.

Browsing on the https://smmexpert.net site is likely to cause the installation of cookie(s) on the user's computer. A cookie is a small file, which does not allow the identification of the user, but which records information relating to the navigation of a computer on a site. The data thus obtained are intended to facilitate subsequent navigation on the site and are also intended to allow various measures of attendance. Refusal to install a cookie may make it impossible to access certain services. However, the user can configure his computer as follows to refuse the installation of cookies:

Under Internet Explorer: tool tab (pictogram in the form of a cog at the top right) / internet options. Click on Privacy and choose Block all cookies. Validate on Ok.

In Firefox: at the top of the browser window, click on the Firefox button, then go to the Options tab. Click on the Privacy tab.

Set the retention rules to use custom settings for history. Finally uncheck it to disable cookies.

Under Safari: Click at the top right of the browser on the menu icon (symbolized by a cog). Select Settings. Click Show advanced settings. In the “Privacy” section, click on Content Settings. In the “Cookies” section, you can block cookies.

In Chrome: Click at the top right of the browser on the menu icon (symbolized by three horizontal lines). Select Settings. Click Show advanced settings. In the “Privacy” section, click on preferences. In the “Privacy” tab, you can block cookies.

ARTICLE 12: Refund and Cancellation Policy.

In the event of a problem or error during your purchase or your order and before it is processed, the customer will have the choice between a refund on the means of payment used or in the form of reloading a “Balance on the customer account".

All products are sold “as is”. The customer assumes responsibility for the purchase, if the processing of the order has already started and the customer wishes to interrupt the processing for any reason, a full or partial refund on a pro-rata basis will be issued by a reload of the “Customer Account Balance ”.

Before delivery is made, you may contact us if you wish to exchange your purchase for a product of equal or lesser value within 14 days from the date of purchase. If a lower-value item is chosen, there will be a refund by recharging your Customer Account Balance for the additional amount.

All refund requests must be emailed to support@smmexpert.net within 14 days of your purchase.

ARTICLE 13: Services & Warranties

SmmExpert will only be used for promotional purposes, on your account, and on social networks. We are in no way endorsed or sponsored by Instagram®, Youtube®, Facebook®, Twitter®, Soundcloud®, Shazam®, Pinterest®, Vimeo®, iTunes®, and Spotify®, nor are we associated. Facebook logo, Like and thumb button, Instagram logo, Twitter logo, Youtube logo, iTunes logo, Soundcloud logo, Spotify logo, Shazam logo, and Vimeo logo are all trademarks of their owners.

The acquisition of likes, views, followers, and all other services as well as the promotion of our customers' accounts is done via legal platforms (Facebook Ads, Google Ads, Instagram Ads, Bing Ads, Twitter Ads, Snapchat Ads, LinkedIn Ads, Native Ads). In compliance with the rules, laws, and policies relating to Facebook Inc as well as all social networks and their general conditions of use. SmmExpert strictly abides by these Terms of Service – No rules are broken, we offer real services only. Requests for access as an advertiser are sent to your pages/profiles to be promoted in order to be able to launch your advertising campaign.

You will receive at least the quantity purchased. We always add an extra margin, to counter any possible decline. We guarantee a replacement of our services for a period of one month from the date of order. After this time, no replacement can be requested.

The warranty is renewed each time for an additional month if the customer places a new order for the same profile/page before the expiry of the previous warranty.

SmmExpert does not warrant, except as stated above, that the services we provide will interact with your content.

SmmExpert does not provide any guarantees, except those indicated beforehand, on the exact physical origin of its services, whether by IP address, by physical address, city name, country name, and/or others.

SmmExpert does not provide any guarantees, except those indicated beforehand, on the nature of its digital services, whether in terms of quality of service and/or in terms of service content, as they remain subjective to the buyer.

SmmExpert does not provide any guarantees, except those indicated beforehand, that the services we provide cannot be impacted by updates made by social media platforms.

The warranty will not apply if SmmExpert is unable to cope with updates from social networks. Your accounts must not contain pornography or sexually explicit content, drug addiction, animal abuse, racism, or any other content that does not comply with the social media terms of use. We will manually review your account before confirming your order. This guarantee becomes null and void if your account in social networks violates the conditions of use of the latter.

ARTICLE 14: Applicable law and attribution of jurisdiction.

The law of the United Arab Emirates governs the site and the general conditions of sale. Any dispute or claim in connection with the use of the site https://smmexpert.net is subject to the law of the United Arab Emirates. Jurisdiction is vested exclusively in the competent courts of the UAE.

ARTICLE 15: The main laws concerned.

Law n° 78-17 of January 6, 1978, notably modified by law n° 2004-801 of August 6, 2004, relating to data processing, files, and freedoms.

Law n° 2004-575 of June 21, 2004, for confidence in the digital economy.

ARTICLE 16: Glossary.

User: Internet user connecting, using the aforementioned site.

Personal information: "information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom they apply" ( ARTICLE 4 of the law n ° 78-17 of January 6, 1978 ).

ARTICLE 17: Shipping Policy

Upon receipt of your order, the services will be processed within 24 working hours in accordance with the conditions applicable to the services you have purchased. The nature of the Services you have purchased and the date of your purchase may affect the time it takes for the Services to be performed. No compensation may be requested by the Customer if this delivery time is exceeded.

ARTICLE 18. Mention.

BY PURCHASING THE SERVICES PROVIDED USING THE SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE AND AGREE TO BE BOUND BY THEM.

ARTICLE 19: Support and complaints.

For any questions or complaints, the customer can contact SmmExpert by email (support@smmexpert.net).